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KeyScripts is a Pennsylvania-based corporation providing pharmacy benefit management services relative to workers’ compensation & automobile injuries on a national scale. Developed through 30 years of experience in workers’ compensation and auto claims management, KeyScripts is affiliated with the nation's third largest pharmacy chain, offering a national network of more than 60,000 pharmacies, to manage prescription benefits for insurance carriers, third party administrators, agents and self-insured employers.

Our unique and aggressive approach to pharmacy benefit management in the workers' compensation industry keeps our customers from overpaying on prescriptions. Our management process involves the immediate activation of prescription benefit cards, which reduces incidents of prescription charges going outside our network to third-party payers. With our highly competitive discounted pricing and ability to keep third party payers and their high prices out of the mix, our customers enjoy unmatched savings. Our immediate, real time activation process prevents claimants from experiencing delays in filling their prescription, and the claimant realizes no out-of-pocket expense at point-of-purchase. On the claims management side, our technology and services help our customers retrieve useful claims information and reports, closely track prescription drug fills to ensure eligibility, reduce abuse and fraud, and improve management processes such as pre-authorization.

Our Prescription Review Program, conducted in conjunction with Rite Aid's clinical pharmacists, assists health professionals in assessing drug treatment regimens for appropriateness and relatedness, helps reduce abuse, duplication and fraud, and identifies money-saving benefit management strategies.

Through its affiliation with Rite Aid, KeyScripts provides expert pharmaceutical evaluation, a 24/7/365 help desk, and coordinated pharmaceutical care. When a potential issue is detected via utilization review, KeyScripts can implement a clinical pharmacy review to assess medical/medication, treatment/care and service history. Review of medication history may also serve as a basis to recommend an independent medical examination, peer review or other utilization review measure, dependent upon jurisdictional statute, to ensure proper use of prescription drugs.

Because accidents don’t just happen from 9 to 5, KeyScripts offers round-the-clock telephonic coverage, 365 days a year. With KeyScripts, injured workers and automobile claimants are never left to pay for drugs out of pocket.

KeyLink is a proprietary, secure, online claims reporting portal providing immediate access to complete, detailed claims information formatted into reports that help our clients manage their claims more effectively. KeyLink features include:

Dash Board
  • Make claim referral online
  • Email customer care or technical support
Reports
  • Top 10 brand drugs and top 10 generic drugs with industry comparisons
  • Top 10 brand-dispensing doctors and top 10 generic-dispensing doctors
  • Detailed cost savings analysis and trending
  • Network penetration
  • High Dollar report
  • Claimant Drug history report
  • Print Invoices
Claims Information
  • Real time status updates and claims direction capabilities
  • Wide range of search and sort capabilities
  • Email notifications on submission
  • Ability to print temporary prescription benefit cards
Security
  • Assigned user level will determine what information is visible to each user
  • Account access is monitored
  • Built-in password expiration feature helps improve security

KeyScripts provides high quality medical equipment and supplies to our clients’ insureds. We are committed to offering exceptional pricing and outstanding service support, while ensuring prompt delivery of the right materials, each and every time. Because we believe in getting it right the first time, our medical supply specialists are highly skilled at acquiring the detailed information needed to ensure that every order fits the specific needs of the receiver.

Our medical equipment and supply services feature:

  • Access to more than 20,000 high quality name brand medical products
  • 24/7/365 customer support
  • Fast-track shipping
  • right to the injured worker's front door
  • Our 100% service guarantee: if not completely satisfied, the receiver may return any product for immediate replacement

To learn more about our medical equipment and supply services, call a KeyScripts account representative today, at 1.866.446.2848.

"Promoting communication through understanding"

In an increasingly multilingual workplace, the ability to effectively communicate with individuals for whom English is a second language, or who speak no English at all, is a vital service component for any workers’ compensation management program.

KeyScripts has access to a network of certified medical/legal translators offering translation and interpreting services in more than 200 languages, and which is specifically focused on serving the workers' compensation industry. Network translators are available to attend client appointments on-site. Our network offers fast, reliable translation services that are unique to the workers' compensation industry and allows KeyScripts to build on our "total care" approach to benefit management.

Call KeyScripts today at 1.866.446.2848 to learn more about our translation services.


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